Privacy Policy

1. Information We Collect

TradepilotUSA may collect information that you provide directly to us, information generated through your use of the platform, and information received from connected services or integrations.

• Full name
• Email address
• Phone number
• Company name
• Business address
• Website address
• Account login information
• Subscription and plan information
• Billing and payment-related information
• Customer records
• Lead records
• CRM notes and business records
• Uploaded files, documents, images, or receipts
• Support requests and communication history
• Website analytics and usage information

2. Information Collected Automatically

When you visit our website or use TradepilotUSA, we may automatically collect certain technical and usage information.

• IP address
• Browser type
• Device type
• Operating system
• Screen size and device settings
• Pages viewed
• Session activity
• Click activity
• Referral sources
• Approximate geographic location
• Log files and system events
• Error reports and performance information

3. How We Use Information

We use collected information to operate, maintain, improve, secure, and provide TradepilotUSA services.

• Create and manage user accounts
• Provide CRM and customer management tools
• Process leads and business records
• Provide analytics, reporting, and visitor tracking
• Operate AI, automation, and workflow features
• Process subscriptions, invoices, and billing
• Provide customer support
• Send service updates and account notices
• Monitor platform performance and security
• Prevent fraud, abuse, or unauthorized access
• Comply with legal, tax, billing, and regulatory obligations
• Improve our website, platform, services, and user experience

4. CRM, Lead, and Customer Data

TradepilotUSA allows users to store and manage customer records, lead information, contact records, notes, communications, project information, invoices, receipts, files, and other business data. You retain ownership of the business data and customer data you submit to the platform.

5. AI and Automation Features

TradepilotUSA may provide AI-powered tools, automated workflows, routing systems, generated content, summaries, recommendations, predictions, and business automation features. Information you enter into the platform may be processed to provide these features. AI and automation outputs may not always be accurate, complete, or suitable for every situation. Users are responsible for reviewing and approving outputs before relying on them.

6. Analytics and Visitor Tracking

TradepilotUSA may collect and process website analytics, page views, traffic sources, approximate geographic activity, visitor behavior, live visitor map data, lead source information, and similar reporting data. This information helps provide analytics, performance insights, customer behavior reporting, and business intelligence features.

7. Cookies and Tracking Technologies

TradepilotUSA may use cookies, local storage, session identifiers, tracking pixels, analytics tools, performance monitoring tools, and similar technologies. These technologies help us operate the platform, remember user sessions, improve security, analyze usage, measure performance, and provide reporting features.

8. Billing and Payment Information

Payments may be processed by third-party payment providers, including Stripe. TradepilotUSA does not store complete credit card numbers on its own systems. Billing information, payment method details, subscription status, transaction history, and related payment information may be processed by our payment provider to complete purchases, manage subscriptions, prevent fraud, and comply with financial requirements.

9. Third-Party Services and Integrations

TradepilotUSA may connect with or rely on third-party services to provide platform functionality. These may include payment providers, hosting providers, database providers, analytics services, Google services, email providers, SMS providers, phone systems, website platforms, API providers, and other business tools.

These third-party providers may process information as necessary to provide their services. Their handling of information may be governed by their own terms and privacy policies.

10. How We Share Information

TradepilotUSA does not sell personal information. We may share information only as needed to operate the platform, provide services, process payments, comply with law, protect security, or support business operations.

• With service providers who help operate the platform
• With payment processors for billing and subscriptions
• With hosting, database, analytics, and communication providers
• With connected services authorized by the user
• When required by law, subpoena, court order, or legal process
• To prevent fraud, abuse, security threats, or unauthorized access
• To protect the rights, property, safety, and operations of TradepilotUSA

11. Data Retention

We retain information as long as reasonably necessary to provide the platform, maintain accounts, process billing, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and support legitimate business operations.

12. Data Security

TradepilotUSA uses reasonable administrative, technical, and organizational safeguards designed to protect information. However, no online platform, storage system, or transmission method can be guaranteed to be completely secure.

13. Your Choices and Requests

You may request access, correction, updates, or deletion of your information by contacting TradepilotUSA. Certain information may be retained when necessary for legal, billing, tax, security, fraud prevention, backup, or legitimate business purposes.

14. Marketing Communications

We may send service-related emails, account notices, billing updates, security alerts, onboarding messages, product updates, or marketing communications. You may opt out of non-essential marketing communications, but we may still send important account, billing, or security notices.

15. Children's Privacy

TradepilotUSA is intended for business users and is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

16. International Users

Information may be stored, processed, or transferred in the United States or other locations where our service providers operate. By using TradepilotUSA, you consent to the processing and transfer of information in those locations.

17. Business Transfers

If TradepilotUSA is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of TradepilotUSA after updates means you acknowledge the updated policy.

19. Contact

If you have questions about this Privacy Policy or how your information is handled, contact us at: